Hosted Contact Centre
Seamless customer and employee experience, powered by Avaya
Contact Centre as a Service
Telcom’s hosted contact centre, powered by Avaya offers a seamless path to the cloud with powerful customer experience tools from one of the industry leaders.
We provide you the features your contact centre requires to meet the needs of your customers and agents, using the power and versatility of a true cloud solution.
Telcom’s CCaaS makes it easy for your organisation to deliver an effortless customer experience across voice and digital channels while helping you to maximise individual and team performance.
Propel your business to the cloud and back
Always-on continuous collaboration designed for how contact centres operate today