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Business Development Manager

Telcom Group is a next generation voice and data Internet service provider.  We are looking for a driven Business Development Manager to join our sales team in Dublin.

Please complete the form to apply for the position.

  • Achieve monthly value and volume target
  • understand key opportunities, contract end dates etc.
  • Attend a minimum of 15-20 (1st) new business appointments per month
  • Self-Generate a minimum of 10 new appointments per month
  • Develop a sustainable pipeline of ‘winnable’ opportunities
  • Develop strategic understanding of each opportunity, including, size, turnover, org chart, key stakeholders, objectives, decision making process
  • Positively promote wider Telcom Group product portfolio within all customer meetings
  • Good knowledge of Voip/Connectivity/Cloud telephony and look to identify opportunities within each sales opportunity
  • Manage and set clear expectations to customers at all times (documented)
  • Ensure company CRM is kept up to date at all time – close date, size of opportunity, sales cycle etc.
  • Gain full understanding of competitive landscape
  • Proven track record of winning new business and developing a lucrative customer pipeline in a competitive market;
  • Ability to function as an effective team member;
  • Apply honesty, initiative, flexibility, and confidentiality across all areas of the role;
  • A positive outlook relating to work atmosphere and culture; 
Location: 100% Field Based. Working Hours: Monday to Friday, 8am – 5pm

Up to €70,000 (basic & commission) depending on experience

Please send your CV via the secure form here or any queries to  hr@telcom.ie

Confidentiality is assured.

Check out our LinkedIn page

Discover more about our organisation, team and customers.

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Voice and Network Engineer

Telcom Group is a next generation voice and data Internet service provider.  We’re currently looking to hire a Voice and Network Engineer with at least three years’ experience. 

The position is available immediately and confidentiality is assured.

Please complete the form to apply for the position.

What the suitable candidate will be responsible for:
Perform system monitoring, daily checks, corrective action, system refreshes, hardware replacements, software upgrades, and application modifications. They will be troubleshooting at a complex level, identifying root cause, return to service, mitigation plans, and create/document procedures. Evaluate, analyse, install, test, configure, and administer networks, infrastructure, and applications as well as providing a full range of testing, administration, and quality checks.
  • Operation and Maintenance for a wide range of telecommunications systems.
  • Taking part in technology trials and proofs of concepts for telecommunications solutions in conjunction with the customer requirements.
  • Delivering small projects assigned on time, within budget and to scope.
  • Participating in the continued development of Telecom Services’ policies and standards, including the maintenance of team specific documentation.
  • Interact with customers over phone, chat, email, or video, identify the issue and find the solution to the problem and ensure that the KPIs and SLAs are met.
  • Management and maintenance of our core VoIP stack.
  • Design and template customer voice and network solutions.
  • Review existing customer deployments and create a plan to migrate to templates / resolve design issues.
  • Upskill front line NOC staff on initial voice and network problem resolution.
  • Provide second level support to front line NOC staff and direct to high-value customers.
  • Customer and pre-sales support including documentation of networks and solutions.
  • Participate in a 24×7 on call rotation. From time to time, late night work will be required from home / on customer premises.
  • Travel and work from client sites will be occasionally required with suitable attire (min: smart casual) and presentation.
The successful candidate is required to have experience with most of the following:

  • A minimum of three years’ experience in a similar role.
  • Fluency with SIP/SDP/RTP protocols and codecs.
  • Experience with IP networking – in particular where it applies to VoIP and QoS.
  • Knowledge of security considerations in VoIP networks including a good understanding of VPNs / tunneling, packet filters, statefull firewalling and some experience with firewall devices.
  • Good documentation skills.
  • Full driving license.

Bonus points for the following:
  • Experience with Kamailio or similar opensource SBC platforms.
  • Experience with Avaya/Juniper/Cisco
  • Third level qualification in computer science / mathematics / physics

The ideal candidate will have an active interest in much of the above; be capable of independent problem solving and learning; and an ability to work on one’s own initiative. You should also have an analytical and methodical approach to solving problems.   The position is available immediately

Location; Based in Nutgrove Office Park, Dublin or a suitable remote location working live to Telcom support center.

Salary will be based on experience.

Please send your CV via the secure form here or any queries to  hr@telcom.ie

Confidentiality is assured.

Check out our LinkedIn page

Discover more about our organisation, team and customers.

MORE INFO
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Senior Bookkeeper

Telcom Group is a next generation voice and data Internet service provider.  We’re currently looking to hire a Senior Bookkeeper/Accounting Technician.

The position is available immediately as a full-time role and confidentiality is assured.

Please complete the form to apply for the position.

Banks & Cash Processes

  • Ensure that all Bank transactions are recorded accurately and posted correctly to the Finance system.
  • Perform weekly/monthly Bank Reconciliations and ensure that Reconciliations are in line with Trial Balance.
  • Bank Reconciliation reports to the Financial Accountant on a weekly/monthly basis.
     

Accounts Receivables

  • Perform month end Debtor reconciliations and ensure that all debtors listings are in line with Trial Balance.
  • Provide Debtor Analysis & reports to the Financial Accountant on a timely basis.
  • Able to resolve Debtor queries and reconciliation issues
     

Accounts Payable

  • Prepare Payment batches by EFT, providing supporting documentation for approval of payments.
  • Perform Month-End Creditor reconciliations and ensure that all Creditor listings are in line with Trial Balance.
  • Able to resolve reconciliation problems or reconciliation issues.
  • Provide Creditor analysis and reports to the Financial Accountant on a monthly basis.
     

Management Accounts, Financial Accounts & Annual Audit

  • Assist with the preparation of monthly management information relevant to Trial Balance stage of the accounting cycle.
  • Ensure that all Control Account reconciliations align with the month end Trial Balance.
  • Assist with the preparation of the Annual Audit File & respond to requests for information during the Audit.
  • The successful candidate should have proven experience in a similar role.
  • QuickBooks Accountancy Software experience is preferable

This is a full-time role based in Nutgrove Office Park, Dublin 14.

Salary is commensurate with experience and candidate suitability

Check out our LinkedIn page

Discover more about our organisation, team and customers.

MORE INFO
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