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Business Development Manager
Telcom Group is a next generation voice and data Internet service provider. We are looking for a driven Business Development Manager to join our sales team in Dublin.
Please complete the form to apply for the position.
- Achieve monthly value and volume target
- understand key opportunities, contract end dates etc.
- Attend a minimum of 15-20 (1st) new business appointments per month
- Self-Generate a minimum of 10 new appointments per month
- Develop a sustainable pipeline of ‘winnable’ opportunities
- Develop strategic understanding of each opportunity, including, size, turnover, org chart, key stakeholders, objectives, decision making process
- Positively promote wider Telcom Group product portfolio within all customer meetings
- Good knowledge of Voip/Connectivity/Cloud telephony and look to identify opportunities within each sales opportunity
- Manage and set clear expectations to customers at all times (documented)
- Ensure company CRM is kept up to date at all time – close date, size of opportunity, sales cycle etc.
- Gain full understanding of competitive landscape
- Proven track record of winning new business and developing a lucrative customer pipeline in a competitive market;
- Ability to function as an effective team member;
- Apply honesty, initiative, flexibility, and confidentiality across all areas of the role;
- A positive outlook relating to work atmosphere and culture;
Up to €70,000 (basic & commission) depending on experience
Please send your CV via the secure form here or any queries to hr@telcom.ie
Confidentiality is assured.
Check out our LinkedIn page
Discover more about our organisation, team and customers.
Voice and Network Engineer
Telcom Group is a next generation voice and data Internet service provider. We’re currently looking to hire a Voice and Network Engineer with at least three years’ experience.
The position is available immediately and confidentiality is assured.
Please complete the form to apply for the position.
- Operation and Maintenance for a wide range of telecommunications systems.
- Taking part in technology trials and proofs of concepts for telecommunications solutions in conjunction with the customer requirements.
- Delivering small projects assigned on time, within budget and to scope.
- Participating in the continued development of Telecom Services’ policies and standards, including the maintenance of team specific documentation.
- Interact with customers over phone, chat, email, or video, identify the issue and find the solution to the problem and ensure that the KPIs and SLAs are met.
- Management and maintenance of our core VoIP stack.
- Design and template customer voice and network solutions.
- Review existing customer deployments and create a plan to migrate to templates / resolve design issues.
- Upskill front line NOC staff on initial voice and network problem resolution.
- Provide second level support to front line NOC staff and direct to high-value customers.
- Customer and pre-sales support including documentation of networks and solutions.
- Participate in a 24×7 on call rotation. From time to time, late night work will be required from home / on customer premises.
- Travel and work from client sites will be occasionally required with suitable attire (min: smart casual) and presentation.
- A minimum of three years’ experience in a similar role.
- Fluency with SIP/SDP/RTP protocols and codecs.
- Experience with IP networking – in particular where it applies to VoIP and QoS.
- Knowledge of security considerations in VoIP networks including a good understanding of VPNs / tunneling, packet filters, statefull firewalling and some experience with firewall devices.
- Good documentation skills.
- Full driving license.
- Experience with Kamailio or similar opensource SBC platforms.
- Experience with Avaya/Juniper/Cisco
- Third level qualification in computer science / mathematics / physics
Location; Based in Nutgrove Office Park, Dublin or a suitable remote location working live to Telcom support center.
Salary will be based on experience.
Please send your CV via the secure form here or any queries to hr@telcom.ie
Confidentiality is assured.
Check out our LinkedIn page
Discover more about our organisation, team and customers.