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Telcom Voice and Data is a Wholesale only provider of Voice and Data services

1890 882 300

We're currently looking to hire a SIP and Voice Engineer with at least three years’ experience.

What the suitable candidate will be responsible for:

Perform system monitoring, daily checks, corrective action, system refreshes, hardware replacements, software upgrades, and application modifications. They will be troubleshooting at a complex level, identifying root cause, return to service, mitigation plans, and create/document procedures. Evaluate, analyse, install, test, configure, and administer networks, infrastructure, and applications as well as providing a full range of testing, administration, and quality checks.

  • Take the lead role in the management and maintenance of our core VoIP stack.
  • Design and template customer voice / SIP solutions.
  • Review existing customer deployments and create a plan to migrate to templates / resolve design issues.
  • Upskill front line NOC staff on initial voice / SIP problem resolution.
  • Provide second level support to front line NOC staff and direct to high-value customers.
  • Customer and pre-sales support including documentation of networks and solutions.
  • Participate in a 24x7 on call rotation. From time to time, late night work will be required from home / on customer premises.
  • Travel and work from client sites will be occasionally required with suitable attire (min: smart casual) and presentation.

The successful candidate is required to have experience with most of the following:

  • A minimum of three years’ experience in a similar role.
  • Fluency with SIP/SDP/RTP protocols and codecs.
  • Experience with IP networking – particular where it applies to VoIP and QoS.
  • Knowledge of security considerations in VoIP networks including a good understanding of VPNs / tunneling, packet filters, stateful firewalling and some experience with firewall devices.
  • Good documentation skills.
  • Full driving license.

Bonus points for the following:

  • Experience with Digitalk or similar platform.
  • Experience with Dialogic/Juniper/Adtran
  • Third level qualification in computer science / mathematics / physics

The ideal candidate will have an active interest in much of the above; be capable of independent problem solving and learning; and an ability to work on one's own initiative. You should also have an analytical and methodical approach to solving problems.

The position is available immediately

Location; Based in Nutgrove Office Park, Dublin.

Salary will be based on experience.

Please send cv or any queries to  This email address is being protected from spambots. You need JavaScript enabled to view it.

Confidentiality is assured.